Shipping

** PUBLIC HOLIDAY MONDAY 14 JUNE - Australia Post and our Warehouse will be closed for this public holiday. All orders placed after 1pm on Friday 11 June will ship on Tuesday 15 June.

FREE REGULAR SHIPPING on orders over $99*

Free Regular Post Shipping for orders over $99. Orders under $99 will have the option at checkout to choose Regular Post shipping from $9.99 or Express Post from $12.99. Customers who qualify for free regular shipping will also have the option to upgrade to $12.99 Express Post shipping during checkout.

HOW TO GET YOUR ORDER BY THE WEEKEND!

Place your order by 1pm weekdays, choose Express Post and we will dispatch it the same day for you!

AUSTRALIAN SHIPPING RATES

Express Post from $12.99

Regular Post from $9.99

Regular Post delivery time is 4-10 days to most locations throughout Australia, longer for some rural or remote areas.

Express Post delivery time is 1-3 business days to most locations throughout Australia, longer for some rural or remote areas.

Next day delivery via Express Post is not guaranteed. We recommend allowing a minimum of 2 days for delivery.

Please note: The Wig Outlet is not responsible for any delivery delays in the Australia Post system. The Wig Outlet is not responsible for the actual time taken to deliver your order and refunds are not accepted for delays.

Click here to check if your postcode is within the Next Day Delivery Network

Australia Post and Couriers do not normally deliver on the weekend

All orders are sent out in Discreet plain packaging with NO mention of the contents.

Bulk orders may be subject to additional shipping charges. We will quote you at time of order if applicable.

Please note:

The Wig Outlet is not responsible for the actual time it takes to deliver your item.

The Wig Outlet is not responsible for the loss of the parcel in the post and the parcel will not be replaced, reshipped or refunded.

If you would like to take out shipping insurance to cover for loss, please contact us and place your order via phone on 1300 669 690

WORLD WIDE SHIPPING AVAILABLE - shipping from Sydney AUSTRALIA

Order Cancellations

If you wish to cancel an order before it has been shipped, a $10 restocking fee may be deducted from your refund.

Australia - Next Day Express Post National Delivery Network

For next business day delivery, Express Post items can be sent between all locations listed below.
Delivery time is estimated at 1 business day to the following postcodes, not guaranteed.
The Wig Outlet is not responsible for the actual time it takes to deliver your item.

To and from Perth

International Shipping Information

We ship daily to most overseas countries via DHL Global Mail Regular Courier.

** DHL international delivery surcharges are now applicable following the impacts of Covid-19 and have been included in the postage cost.

DHL Regular Courier starting from $14.95

Accurate freight costs for orders are calculated at Checkout after entering your country and delivery address.

DHL Regular Courier deliveries, on average, take 10-21 business days to most major country metropolitan cities, longer for some rural or remote areas.

Please note delivery times may be longer depending on your location and any delivery delays within your own country (especially due to Covid pressures).

The Wig Outlet is not responsible for actual delivery timeframes - refunds are not accepted for delays.

From time to time some international orders may get detained by local customs agencies. We cannot be held responsible for any customs or import fees or duties that may be applicable in your country.

Jon Renau orders - shipping from the USA

Please note that all Jon Renau products are shipped in individually from the USA so delivery time is approximately 14 days. You can choose express post (within Australia only) which will reduce the delivery time to 10-12 days.