Shipping

** LONG WEEKEND SHIPPING PLAN - Please note that all orders placed after 1pm Friday 1 Oct will ship on Tuesday 5 Oct due to the long weekend in Sydney.

Click here for the latest DELIVERY ESTIMATES from Australia Post.

Some delivery delays are being experienced due to AusPost capacity issues which is especially delaying regular post. Please give yourself as much time as possible when ordering for a particular date. EXPRESS POST IS YOUR BEST OPTION.

HOW TO GET YOUR ORDER ASAP!

Place your order by 1pm weekdays, choose Express Post and we will dispatch it the same day for you!

AUSTRALIAN SHIPPING RATES

Express Post from $12.99

Regular Post from $9.99

Express Post delivery time is 2-5 business days to most locations throughout Australia, longer for some rural or remote areas.

Next day delivery via Express Post is not guaranteed. We recommend allowing a minimum of 2-3 days for delivery.

Please note: The Wig Outlet is not responsible for any delivery delays in the Australia Post system. The Wig Outlet is not responsible for the actual time taken to deliver your order and refunds are not accepted for delays.

Click here to check if your postcode is within the Next Day Delivery Network (next day delivery not guaranteed)

Australia Post and Couriers do not normally deliver on the weekend

All orders are sent out in Discreet plain packaging with NO mention of the contents.

Bulk orders may be subject to additional shipping charges. We will quote you at time of order if applicable.

Please note:

The Wig Outlet is not responsible for the actual time it takes to deliver your item.

The Wig Outlet is not responsible for the loss of the parcel in the post and the parcel will not be replaced, reshipped or refunded.

If you would like to take out shipping insurance to cover for loss, please contact us and place your order via phone on 1300 669 690

WORLD WIDE SHIPPING AVAILABLE - shipping from Sydney AUSTRALIA

Order Cancellations

If you wish to cancel an order before it has been shipped, a $10 restocking fee may be deducted from your refund.

Australia - Next Day Express Post National Delivery Network

** Next day delivery has been quite affected by Covid delays and AusPost capacity issues. Please allow at least 2-5 business days for express delivery **

For next business day delivery, Express Post items can be sent between all locations listed below.
Delivery time is estimated at 1 business day to the following postcodes, not guaranteed.
The Wig Outlet is not responsible for the actual time it takes to deliver your item.

To and from Perth

International Shipping Information

We ship daily to most overseas countries via DHL Global Mail Regular Courier.

** DHL international delivery surcharges are now applicable following the impacts of Covid-19 and have been included in the postage cost.

DHL Regular Courier starting from $14.95

Accurate freight costs for orders are calculated at Checkout after entering your country and delivery address.

DHL Regular Courier deliveries, on average, take 10-21 business days to most major country metropolitan cities, longer for some rural or remote areas.

Please note delivery times may be longer depending on your location and any delivery delays within your own country (especially due to Covid pressures).

The Wig Outlet is not responsible for actual delivery timeframes - refunds are not accepted for delays.

From time to time some international orders may get detained by local customs agencies. We cannot be held responsible for any customs or import fees or duties that may be applicable in your country.

Jon Renau orders - shipping from the USA

Please note that all Jon Renau products are shipped in individually from the USA so delivery time is approximately 14 days. You can choose express post (within Australia only) which will reduce the delivery time to 10-12 days.